Life as a leader inevitably means you’re going to encounter hard conversations. You might be great at them, but if you’re like most people, you will find it really hard to get them just right. You might get emotional, put them off, say the wrong thing and make things worse. Anxiety about having them is as bad as the conversation itself. Right?
https://www.alembicstrategy.com/strategic-thinking/tips-for-handling-difficult-conversations